Precautions & Safety
We are delighted to be able to welcome guests back to High Green Cottage.
We have followed the Government guidelines for reopening our holiday cottage and are "Good to Go".
These are to ensure the safety of us and our guests. This will mean that things are slightly different from usual, and we will be asking for your cooperation:
- THOROUGH CLEANING WILL TAKE EXTRA TIME
We now do a “double clean” of the cottage – first our usual high level cleaning, and then going over everything again with a virucidal sanitiser.
This means that we need extra time for each changeover.
Arrival and departure times will now be 5.30pm arrival (rather than 4.30pm), and 9am departure (rather than the usual 10am). We understand it is inconvenient, but it is really important that you allow us this extra time to ensure your safety.
- SOME THINGS MAY BE MISSING FROM THE COTTAGE
To reduce the risk of touch contamination, we have been advised to remove as much as possible from the cottages.
This means that decorative cushions and throws, ornaments, paper information leaflets, books, games, etc have been kept to a minimum.
We have also reduced the quantity of some kitchen equipment, as the requirement to rewash every item between guests (even if it is clean) would not be possible in the time with the usual quantities.
- IF YOU ARE FEELING UNWELL BEFORE YOU ARRIVE?
If any member of your party are feeling unwell with any COVID-19 symptoms however slight, prior to arrival, please inform us in advance and don't come to the cottage as planned. This is for everybodys safety.
- TOTALLY FLEXIBLE BOOKINGS
If you have to cancel your booking with us for any reason, we will endeavour to rearrange your trip for other dates or, failing that, we will offer customers a full refund.
We hope that you will have a fabulous holiday. The “new normal” may be slightly different than what we are all used to, but it is great to be able to get away again, and if we all take responsibility for minimising risk, then hopefully we won’t get locked down again!
Nidderdale is a wonderful place to visit and there is loads of open space to be socially distant.
This is as new to us as it is to you, so please bear with us!
If you have any questions, please call us on 01423 715958 or mobile 07761 767263.
Alan & Sue